Is your company prepared?
Customer Conflict Resolution™
Clothes made with cleaner materials are in greater demand and TSL’s Customer Conflict Resolution™ aims to offload the burden by providing better transparency in clothing third party labelling.
This not only helps companies, but also makes the in-store or online experience seamless and easy for customers. Cleaner living comes down to finding just one label.
”After my diagnosis, I try to keep the look out for what’s harming my health. It was like pulling teeth finding out info about the clothes I wanted to buy. Seeing if there are harsh chemicals in my clothes shouldn’t require me to call ten different places trying to get a straight answer.” -Anonymous
What we look for
TSL looks for cleaner, quality materials free from harmful substances
Absence of Harsh Chemicals
Synthetic materials and most common “free from” ingredients should be absent from clothing
The burden should never be on the customer to investigate what’s in a product, especially if it’s vital to their health
What the science says
It is often the case that workout, water-resistant, wrinkle-free, and stain-resistant clothing contains chemicals such as PFAS. Exposure to PFAS poses a threat to long-term health, such as kidney and testicular cancers, liver damage, and developmental issues.
38% of surveyed consumers say clearer information about sustainability features would make them want to purchase sustainable clothing.
A recent study found hazardous chemicals in 63% of the items tested from 20 different textile brands (including fashion giants).
What we do
TSL conducts remote or on-site materials assessments of clothing to determine which ones can carry the cleaner living label.
TSL is equipped with expert recommendations based on latest research to mitigate customer conflict.
TSL implements research driven, easy to understand and identify labelling for clothes as a way for Customer Conflict Resolution™.
The Sweetest Life International